Chromebook recovery utility: Fix in 5 minutes and troubleshooting.

Just like it’s an honest idea to make a Windows 10 recovery USB drive whenever you get a replacement PC, it is sensible to make a chromebook recovery utility drive. Granted, it’s tons harder to brick a Chromebook than a Windows laptop; most Chromebook issues are often resolved with a factory reset or a Powerwash. But if that fails, you’ll reinstall the Chromebook OS image from scratch using the Chromebook Recovery Utility.

There’s one small problem: the Chromebook Recovery Utility is quite a pain within the neck. It took me multiple tries on multiple computers with multiple USB drives and SD cards to urge it to figure during this walkthrough, I’ll attempt to guide you around a number of the hindrances I encountered.

Note: Previously, you could make Chromebook recovery disks by using chrome://imageburner. The Chromebook Recovery Utility replaces this.

How does the chromebook recovery utility work? Sometimes.

The process for creating a Chromebook Recovery Utility is meant to be foolproof. you’ll do that on your Chromebook or another computer, sort of a Windows PC or a macOS computer.

This method worked flawlessly on behalf of me on macOS 10.12.2 with a SanDisk 8 GB SD card.

Here’s how it goes normally:

1. Using a computer with a Google Chrome browser, download the Chromebook Recovery Utility from the Chrome Web Store.
2. Click start .

Click Here

3. entify your Chromebook by typing in your model number or choosing it from a list. If you run Chromebook Recovery Utility on your Chromebook, it’ll display your model number automatically.

4. Click Continue

chromebook recovery utility

5. Insert a blank USB drive or SD card that you don’t mind erasing. Select it from the drop-down menu and click Continue.

6. On the next screen, double-check that you’ve selected the correct drive (you’ll be erasing all data on it) and click Create now.

chromebook recovery utility

7. The Chromebook Recovery Utility will begin downloading the ChromeOS image. After it’s finished, it’ll automatically unpack it and write it to your drive.
8. When it’s finished, you’ll see a screen that says “Success! Your recovery media is ready!”

chromebook recovery utility

Now you can remove your recovery media and store it in a safe place until it’s time to recover your Chromebook (hopefully never!).

Alternate Method for creating a Recovery Disk with Chromebook Recovery Utility
The normal method for creating a USB Chromebook Recovery drive didn’t work on behalf of me on my Windows 10 laptop or Chromebook. I did eventually catch on working using the 2 advanced options within the utility: Erase recovery media and Use an area image.

Note: to seek out the local image, I visited this website: My Chrome Home. i do know that the blog looks quite shady, but the direct links they supply attend dl.google.com which may be a legit Google server. They’ve just done the work of guessing or reverse-engineering the particular locations where the utility is downloading the pictures from. If unsure , after your image is completed downloading, press CTRL + J and ensure on the downloads page that the zip file came from google.com.

chromebook recovery utility
  1. Using a computer with a Google Chrome browser, download the Chromebook Recovery Utility from the Chrome Web Store.
    2. Insert your recovery media into the pc .
    3. Click the gear icon within the top-right and choose Erase recovery media
chromebook recovery utility

4. Select the media you want to erase from the drop-down menu and click Continue.

5. Confirm that you’ve selected the right media and click Erase now.

6. When the “Your recovery media has been erased” screen appears, don’t click Done.

7. Click the gear icon in the top-right and choose Use local image

chromebook recovery utility

8. Browse to an area image you’ve downloaded and open it. You don’t need to unzip it, but you’ll have better results if you are doing .
9. Select the media you would like to use and click on Continue.
10. The imaging process will proceed as normal, except the downloading step are going to be skipped.

This worked on behalf of me on my Windows 10 PC with a SanDisk 8 GB SD card when nothing else would. curiously enough , after I did this successfully, it worked using the traditional method without a hitch using my SanDisk 16 GB Cruzer Blade USB. It’s possible that this is often a network connectivity issue and something has gone awry with the built-in Chromebook Recovery Utility Downloader. Some users have reported success by disabling their antivirus programs when downloading the image.

If you’re still having issues, read on. If not, skip right down to the way to use your Chromebook recovery media.

Error: Unable to unzip file. Please try again.

I encountered this when employing a SanDisk Cruzer Blade 16 GB on my ASUS Chromebook Flip C100PA. I never found an answer it’s going to are a failed download or insufficient space on my Chromebook’s storage drive. But I never need to rock bottom of this and just used a Macbook Air instead.

chromebook recover utility

There’s one small problem: the Chromebook Recovery Utility is kind of a pain in the neck. It took me multiple tries on multiple computers with multiple USB drives and SD cards to get it to work.  In this walkthrough, I’ll try to guide you around some of the stumbling blocks I encountered.

Note: Previously, you could make Chromebook recovery disks by using chrome://imageburner. The Chromebook Recovery Utility replaces this. 

The process for creating a Chromebook Recovery Utility is supposed to be foolproof. You can do this on your Chromebook or another computer, like a Windows PC or a macOS computer.

This method worked flawlessly for me on macOS 10.12.2 with a SanDisk 8 GB SD card.

Here’s how it goes normally:

Now you can remove your recovery media and store it in a safe place until it’s time to recover your Chromebook (hopefully never!).

Alternate Method for Making a Recovery Disk with Chromebook Recovery Utility

The normal method for creating a USB Chromebook Recovery drive did not work for me on my Windows 10 laptop or Chromebook. I did eventually get it working using the two advanced options in the utility: Erase recovery media and Use local image.

Note: To find the local image, I went to this website: My Chrome Home. I know that blog looks kind of shady, but the direct links they provide go to dl.google.com which is legit Google server. They’ve just done the work of guessing or reverse engineering the actual locations where the utility is downloading the images from. If in doubt, after your image is done downloading, press CTRL + J and confirm on the downloads page that the zip file came from google.com.

download chromeos image bin files
  1. Using a computer with a Google Chrome browser, download the Chromebook Recovery Utility from the Chrome Web Store.
  2. Insert your recovery media into the computer.
  3. Click the gear icon in the top-right and choose Erase recovery media.
  4.  Select the media you want to erase from the drop-down menu and click Continue.
  5. Confirm that you’ve selected the right media and click Erase now.
  6. When the “Your recovery media has been erased” screen appears, don’t click Done.
  7. Click the gear icon in the top-right and choose Use local image.
  8. Browse to a local image you’ve downloaded and open it. You don’t have to unzip it, but you may have better results if you do.
  9. Select the media you want to use and click Continue.
  10. The imaging process will proceed as normal, except the downloading step will be skipped.

This worked for me on my Windows 10 PC with a SanDisk 8 GB SD card when nothing else would. Oddly enough, after I did this successfully, it worked using the normal method without a hitch using my SanDisk 16 GB Cruzer Blade USB.  It’s possible that this is a network connectivity issue and something has gone awry with the built-in Chromebook Recovery Utility Downloader. Some users have reported success by disabling their antivirus programs when downloading the image.

If you are still having issues, read on. If not, skip down to how to use your Chromebook recovery media.

Error: Unable to unzip file. Please try again.

I encountered this when using a SanDisk Cruzer Blade 16 GB on my ASUS Chromebook Flip C100PA. I never found a solution. It may have been a failed download or insufficient space on my Chromebook’s storage drive. But I never got to the bottom of this and just used a Macbook Air instead.

Unknown error: Process launch failed with code 0000003eb. Please try again.

I encountered this when trying a Kingston DataTraveler 4 GB and my SanDisk 16 GB USB and my SanDisk 8 GB SD card on my Windows 10 PC.

Solution: I got this performing on my Windows 10 PC by using the Erase recovery media and Use local image options (see above). Notably, once I used these options, i used to be prompted by the User Account Control (UAC) window during both of those steps. i feel this could be a clue about the underlying issue. On a hunch, i attempted running the Chromebook Recovery Utility as an administrator to ascertain if it solved the matter , but it didn’t. So far, the sole method that has worked on behalf of me is to use an area image as described within the steps above.

I can’t use my USB drive after attempting to use Chromebook Recovery Utility

The Chromebook Recovery Utility makes some pretty radical changes to your USB drive to prepare it for use as ChromeOS recovery media. If you want to use the full capacity of your drive for normal purposes again, use the Chromebook Recovery Utility to erase the drive. See the steps above (just stop before applying the local image).

I get sort of a million messages saying “You got to format disk in drive X: before you’ll use it.”

Yeah, me too. i feel it’s just a quirk of how Windows detects the drives before writing to them. you’ll close all of them directly by right-clicking the File Explorer icon on your taskbar and clicking Close all windows.

chromebook recovery utility

After this had happened to me, I had a bunch of phantom USB drives exposure in File Explorer with those drive letters. They even persisted after I erased the drive, removed the drive, and rebooted my computer. I reinserted the drive, ejected one or two and removed the drive and it got obviate them. Pretty weird.

Conclusion of chromebook recovery utility

So, there you’ve got it. the fast and straightforward Chromebook Recovery Utility is extremely obnoxious and flaky, a minimum of as of the time of this writing. Considering the subsequent if you’re struggling:

  • The utility is picky about what quite media you employ . Some say SanDisk drives won’t work, and that i thought that was my problem initially . But I did eventually catch on to figure on a SanDisk Cruzer USB stick and a Sandisk SD card.
  • You’ll have better luck if you format the drive using the Chromebook Recovery Utility first.
  • You’ll even have better luck if you download your image separately and apply it with the utilization local image option. See above for those instructions.
  • When downloading using the Chromebook Recovery Utility, confirm you’ve got an honest connection, and your antivirus is temporarily disabled.
  • If you get this to figure on a Chromebook (i.e. make a Chromebook recovery USB drive on a Chromebook), then let me know. I’ve only gotten it to figure in Windows and macOS.

Have you had any luck with the Chromebook Recovery Utility? Have you ever legitimately needed a Chromebook recovery drive? Tell me about it in the comments!

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